Answers quesitons from video Case Study Example | Topics and Well Written Essays - 500 words

Answers quesitons from video - Case Study Example such as test and bookkeeping, audits and reviews, client tax returns, strategic business planning, mergers and acquisitions, valuation, and litigation support. The firm has designed these services to ensure superior customer service and client satisfaction. Rosanne Ammirati, a tax partner with the firm, mentioned that even though the firm offers a number of services, it targets specific entrepreneurial companies in real-estate, personal service, and trucking industries. Katz, Sapper and Miller want to work with people for the long-term and provide services to specific industries where growth can happen in order to ensure a healthy business relationship. Neither the firm nor any potential clients would benefit from poor decision-making and entering a relationship that would not be beneficial for both parties. One of Katz, Sapper and Miller’s most successful business practices is in the form of recruiting and retaining new talented employees. College recruitment fills 1/3 of the firm’s annual hiring plan with recent college graduates. The firm maintains high standards for good grades, high GPA, passing the CPA exam when that is required, and that the individual has very strong communication skills and can interact well with the team and clients. The direct of human resources mentioned in the video that the employees can at any time be required to speak with presidents and CEOs of their clients. Recent college graduates must have strong communication skills and be able to interact well with these high-profile clients in order to be trusted to do the work of the firm. Through excellent business practices, and a philosophy that the firm comes first, the Katz, Sapper and Miller is able to retain over 90% of their current employees every year. This statistic shows that the compan y is an excellent company to work for and that the management team and owners support the work of the employees. Dave Resnick, the management director, stated that the firm has a